baji 1111 Responsible Gaming

Our Commitment to Responsible Gaming

baji 1111 is built on the belief that online gaming should be a source of entertainment and excitement — not a path toward financial hardship or personal harm. We take our responsibilities as a platform operating in Bangladesh seriously, and our Responsible Gaming programme reflects a genuine, ongoing commitment to player welfare at every level of the organisation.

Every feature we build, every bonus we design, and every support channel we operate is shaped by the principle that players must always remain in control of their experience. We do not encourage players to chase losses, gamble beyond their means, or treat gaming as a primary source of income. Our platform is designed to make it easy — not difficult — to set limits, take breaks, and seek help when needed.

Our Responsible Gaming framework covers five core areas: player tools that put control in your hands, deposit and spending limits that protect your budget, self-exclusion options for those who need a longer break, time-out features for short-term cooling off, and 24/7 support access for any player who feels gambling is becoming a concern. All of these features are free, immediately available from your account dashboard, and can be activated without contacting support if you prefer to manage things privately.

baji 1111 also trains its support team to identify and respond sensitively to signs of problem gambling in player interactions. If a support agent has a reasonable concern about a player's behaviour, they are empowered to proactively offer responsible gaming resources and, where appropriate, flag the account for welfare review.

Self-Management Tools

baji 1111 provides a comprehensive set of self-management tools that are available directly within your account dashboard. These tools are designed to be straightforward to use, immediately effective, and fully under your control. You do not need to contact customer support to activate most of these features — they are built into the platform so that you can manage your gambling experience privately and on your own terms.

Deposit & Spending Limits

Managing how much money enters your baji 1111 account is one of the most effective ways to keep gambling within a budget you are comfortable with. Deposit limits allow you to define a hard ceiling on the funds you transfer into your account via bKash, Nagad, Rocket, Upay, or any other accepted payment method — and that limit applies equally across all deposit channels, so you cannot work around it by switching payment methods.

How Deposit Limits Work

You can set three types of deposit limits from your account settings:

• Daily deposit limit: The maximum total you can deposit within any rolling 24-hour period, calculated from the time of your first deposit of the day.
• Weekly deposit limit: The maximum total you can deposit within any rolling 7-day period.
• Monthly deposit limit: The maximum total you can deposit within any rolling 30-day calendar period.

You may set one, two, or all three limit types simultaneously. When multiple limits are active, the most restrictive one applies at any given moment. For example, if your daily limit allows ৳2,000 but your weekly limit has already been reached, no further deposits are permitted until the weekly period resets — regardless of your daily allowance.

Setting and Adjusting Your Limits

• Log in to your baji 1111 account and navigate to Account Settings > Responsible Gaming > Deposit Limits.
• Enter your desired limit amount in BDT (Bangladeshi Taka) and select the period (daily, weekly, monthly).
• Confirm the limit — it applies immediately to all future deposits.
• To lower an existing limit: the new lower limit takes effect immediately.
• To raise an existing limit: the request is queued and takes effect after a mandatory 7-day cooling-off period, giving you time to reconsider.
• To remove a limit entirely: treated as a limit increase and subject to the same 7-day cooling-off period.

Self-Exclusion Programme

Self-exclusion is a formal tool that allows you to block yourself from accessing the baji 1111 platform for a defined period — or permanently. It is intended for players who feel that gambling is having a negative impact on their life and who want a reliable, enforceable barrier to prevent further play. Self-exclusion is a serious commitment and is not the same as a short-term time-out.

Available Self-Exclusion Periods

• 6 months — suitable if you need a significant break to reassess your relationship with gambling.
• 1 year — recommended if gambling has begun to cause financial or personal difficulties.
• 3 years — for players who want an extended recovery window with strong platform-level enforcement.
• Permanent (indefinite) — a lifelong exclusion with no end date. This cannot be reversed.

How to Apply Self-Exclusion

1. 1 Log in to your baji 1111 account and go to Account Settings > Responsible Gaming > Self-Exclusion.
2. 2 Select your preferred exclusion period (6 months, 1 year, 3 years, or permanent).
3. 3 Confirm your identity by entering your account password and completing any prompted verification step.
4. 4 The exclusion takes effect immediately. Your account is locked, all active sessions are terminated, and you will receive a confirmation email.
5. 5 During the exclusion period, any marketing or promotional communications will be suppressed. You will not receive bonus offers, match notifications, or promotional emails.
6. 6 Any account balance remaining at the time of exclusion will be returned to your registered bKash or Nagad account within 5 business days.

Attempting to Circumvent Self-Exclusion

Attempting to register a new account on baji 1111 while a self-exclusion is active on another account is a breach of our Terms & Conditions. If baji 1111 detects or is informed that a self-excluded player has opened a duplicate account, the new account will be immediately closed and any funds deposited will be returned. We take the integrity of our self-exclusion programme seriously and will not knowingly allow excluded players to continue gambling on the platform.

Time-Out & Cool-Off Features

A time-out is a shorter, temporary break from gambling — designed for players who want to step back for a few days or weeks without committing to a full self-exclusion. Time-outs are ideal if you feel that gaming has been taking up more time or money than usual, or if you simply want a scheduled rest from the platform.

Time-Out Periods Available

• 24 hours — immediate break, useful after a frustrating or unexpected losing session.
• 7 days — a full week away from the platform to regain perspective.
• 30 days — a month-long break, suitable if you want meaningful time to reflect on your play patterns.
• Custom duration — set any number of days between 1 and 90 via the account dashboard.

During a time-out, your account is suspended in the same way as a self-exclusion: login is blocked, marketing is suppressed, and any active bonuses are paused (not forfeited). Unlike a permanent self-exclusion, your account resumes automatically when the time-out period ends — though you will receive a notification asking you to confirm that you want to resume play before the platform unlocks.

How Time-Outs Differ From Self-Exclusion

Recognising Problem Gambling

Problem gambling can develop gradually and is not always obvious, even to the person experiencing it. Recognising the warning signs early — in yourself or in someone you care about — is the first step toward getting the situation under control before it becomes seriously harmful. Below are common indicators that gambling may have crossed from entertainment into a problematic behaviour pattern.

A Simple Self-Assessment

If you are unsure whether your gambling habits are within a healthy range, ask yourself the following questions honestly:

• Do I gamble with money that should be used for essential expenses?
• Have I ever lied to anyone about how much I have gambled or lost?
• Do I feel I need to gamble with larger amounts to get the same level of excitement?
• Have I tried to stop gambling but found I couldn't?
• Do I feel depressed, anxious, or helpless because of gambling?

If you answered "yes" to two or more of these questions, we strongly encourage you to use one of baji 1111's player tools — particularly self-exclusion or a time-out — and to reach out to a counselling service for support.

Age Restriction & Verification

baji 1111 operates a strict 18+ policy with no exceptions. Players aged under 18 are prohibited from registering, depositing, or participating in any game or sports market on the platform. This policy is enforced through a mandatory KYC (Know Your Customer) verification process that every account must complete before withdrawals are processed and that may be triggered at any stage of account activity.

Verification Documents Accepted

• Bangladesh National Identity Card (NID) — the primary accepted document for Bangladeshi residents.
• Bangladesh Passport — accepted as an alternative where an NID is not available.
• Bangladesh Driving Licence — accepted as a supplementary proof of identity alongside a second document.

What the Verification Process Involves

Upon completing registration, players are asked to upload a clear photograph or scan of one of the accepted identity documents listed above. The document must clearly show the player's full legal name, date of birth, photograph, and document number. A liveness selfie may also be required to confirm that the document belongs to the person submitting it. Verification is typically completed within 24 hours of submission.

If a player's stated date of birth indicates they are under 18, the account is immediately suspended pending investigation. Any funds deposited by an underage player will be returned to the originating payment method, and the account will be permanently closed. Attempting to falsify identity documents to circumvent age verification is a criminal offence and will be reported to relevant authorities.

Protecting Minors at Home

If you share a device with family members who are under 18, we strongly recommend taking the following precautions to prevent underage access to gambling sites, including baji 1111:

• Never save your baji 1111 login credentials in shared browsers or device password managers.
• Always log out fully from your baji 1111 account when you finish playing on a shared device.
• Consider installing parental control software such as Net Nanny, Qustodio, or your device's built-in screen time controls to restrict access to gambling websites for underage users.
• Keep your baji 1111 account password and payment method details private — do not share them with any family member, including adults you do not fully trust.

Getting Help & External Support

If you feel that gambling is becoming a problem — or if someone you know is struggling — reaching out for help is the most important step you can take. baji 1111's support team is available 24 hours a day, 7 days a week, and is trained to handle responsible gaming concerns with sensitivity and without judgement. In addition to our internal support, we encourage players to make use of independent counselling and advice services.

Contact baji 1111 Support

What to Tell Our Support Team

When you reach out about a responsible gaming concern, you do not need to explain yourself in detail if you are not comfortable doing so. Simply telling our team "I need help with a gambling concern" is enough — they will guide the conversation from there. You can ask for any of the following without needing to justify the request:

• Immediate account suspension or self-exclusion
• Removal of all marketing and promotional communications
• A copy of your full account activity history
• Information about deposit and loss limits
• A referral to an external counselling or support service

Independent Support Resources

The following organisations provide free, confidential support for individuals affected by problem gambling. baji 1111 is not affiliated with any of these organisations — we list them because we genuinely believe that professional, independent counselling is one of the most effective resources available to people working through gambling-related difficulties.